Pricing and Payment Policy

Pricing

Product prices displayed in the catalog do not include consumption tax or shipping fees (which vary based on the delivery location and product category, such as dry goods or frozen items). The final order total, including all applicable taxes and shipping, will be calculated at checkout.

Payment Methods

1. Credit Card

  • Accepted Cards: We accept the following card networks. All cards support single payment (full payment) options.
    • VISA, MASTER, JCB: Revolving or installment payments available (3, 5, 6, 10, 12, 15, 18, 20, 24 installments).
    • Diners: Revolving payments only.
    • AMEX: Installment payments only (3, 5, 6, 10, 12, 15, 18, 20, 24 installments).
  • Important Notes:
    • If a transaction is declined due to your card status, Shoppu.jp will notify you to update your payment method. If no action is taken within 7 days, the order will be automatically cancelled.
    • For security purposes, we may require identity verification (via phone or other means) during the checkout process.
    • We only accept cards registered under the name of the account holder. Third-party credit cards are not permitted.
    • Official credit card receipts are not issued by the store; please refer to your payment provider or the checkout system records for transaction history.
    • For inquiries regarding credit card processing, please contact Rakuten Support directly.

2. Bank Transfer

  • Account Details:
    • Bank: Mitsubishi UFJ Bank (三菱UFJ銀行)
    • Branch: Inazawa Branch (稲沢支店)
    • Account Type: Checking (普通)
    • Account Number: 0102952
    • Beneficiary: Matsuri Commercial (マツリ・コマーシャル株式会社)
  • Important Notes:
  • Please confirm the final order total in your payment instructions email, as it may be adjusted if order changes occur.
  • Payment must be completed within 14 days; otherwise, the order will be automatically cancelled.
  • Any applicable bank transfer fees are the responsibility of the customer.
  • Ensure the transfer is made under the name of the person who placed the order. Payments made under third-party names may not be identified or processed.

3. Cash on Delivery (Daibiki)

Inventory Management and Pricing Errors

In the event of a technical error, manifest pricing error, or stock discrepancy, the store reserves the right to cancel the order and provide a full refund of the amount paid.

Privacy and Data Protection We are committed to the security and transparency of our customers’ data. Personal information is collected strictly for logistics, payment processing, and operational or authorized promotional communications. All data processing adheres to local privacy regulations, ensuring your information is never shared with third parties for purposes unrelated to your purchase.